Refund policy
Refund Policy
Theo’s Haberdashery
All sales are subject to the following refund and return terms.
Refund + Return Policy
- If an item is elidgable for return + refund based on the qualifications below, refunds will be processed within 2 weeks of the returned item being received.
Cigars & Tobacco Products
-
All tobacco product sales are final
-
No returns or refunds are accepted for cigars or tobacco products once shipped
-
Exceptions may be made only for items damaged during transit, with documentation provided
Vintage Watches
-
Returns are accepted within 7 days of delivery
-
Items must be returned in the same condition as received
-
Watches that show signs of wear, use, resizing, or tampering are not eligible for return
-
Buyer is responsible for return shipping and insurance
Vintage Clothing & Accessories
-
Returns are accepted within 7 days of delivery
-
Items must be unworn, unaltered, and in original condition
-
Vintage sizing may vary; measurements are provided prior to purchase
Non-Refundable Situations
-
Failure to complete age verification
-
Buyer’s remorse on tobacco products
-
Refusal or failure of adult-signature delivery
-
Orders restricted or prohibited by local law
Approved refunds are issued to the original payment method after inspection of returned items.
Contact Information
Theo’s Haberdashery
13 East 7th Street
New York, NY 10003
United States
Email: theoshaberdash@gmail.com